General Information
What services does Xerosum offer?
We provide end-to-end business consulting services focused on operational efficiency, financial performance optimization, and digital transformation. Our solutions are tailored, scalable, and built for long-term impact.
What types of businesses do you work with?
Xerosum works with startups, mid-size companies, and large enterprises across industries including finance, healthcare, logistics, manufacturing, and technology. If your business is facing complexity, we’re here to bring clarity.
How experienced is your team?
We provide a comprehensive range of services including cloud computing, cybersecurity, software development, data analytics, and IT consulting, all tailored to your business needs.
Do you provide ongoing support after project delivery?
Yes. We don’t just deliver and walk away. Our support continues post-implementation to ensure smooth adoption, monitor performance, and provide guidance as your business evolves.
How do I get started with your services?
We provide a comprehensive range of services including cloud computing, cybersecurity, software development, data analytics, and IT consulting, all tailored to your business needs.
Technical & Support
What kind of technical support does Xerosum offer?
We provide comprehensive technical support, including implementation assistance, system optimization, troubleshooting, software integration guidance, and post-project maintenance. Our support adapts to your evolving needs — whether short-term or long-term.
What are your response times for support requests?
We strive to respond to all standard support requests within 24 hours, and critical issues within 4 hours. Our response time may vary based on the severity level and your support plan
Do you offer different levels of support?
Yes, we offer flexible support plans tailored to your business needs. Options range from on-demand hourly support to full-service managed support with SLAs, reporting, and dedicated experts.
What technologies or platforms does your support cover?
We support a wide range of enterprise tools, automation platforms, data systems, and cloud services. If your platform is unique, we’ll assess compatibility during the discovery phase and ensure dedicated support.